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Microsoft Office 365 mobilises Dementia Wellington and reduces costs when it mattered most

Managed Services Cloud Services Microsoft Charity, Not for Profit Case Studies
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Dementia Wellington is a small charity dedicated to supporting individuals with early to mid-stage dementia in the Wellington region. Their team of professional health advisors works tirelessly to ensure those living with dementia continue to enjoy fulfilling and engaged lives. Dementia Wellington also provides critical support and education for caregivers and the broader community. 

Key results

  • Rapid cloud migration. Successfully migrated all essential data to Microsoft Office 365 within days, enabling uninterrupted service during the critical COVID-19 lockdown period.
  • Significant cost savings. Reduced licensing expenses to zero, eliminating the need for costly on-premise servers, crucial for a charity facing financial constraints.
  • Simplified remote working. Provided user-friendly remote access to data and systems, overcoming previous technical limitations and improving operational effectiveness. 

The cloud migration has simplified our operations significantly.

Anne Schumacher | Chief Executive Officer, Dementia Wellington

Mobilising operations at a critical moment

Wellington had struggled with outdated IT infrastructure, limited technical resources, and insufficient funding to undertake necessary improvements. Staff and volunteers coped as best they could, but operational efficiency suffered significantly. 

With the onset of COVID-19, upgrading to a cloud-based platform became imperative. Many staff members lacked the technical expertise or suitable internet access to work effectively from home. What previously seemed impossible suddenly became essential for the organisation’s survival and continued service delivery during a period of drastically reduced income. 

Rapid and thoughtful cloud transformation  

Introduced by a Dementia Wellington board member, Fusion5 quickly assessed the organisation’s requirements to transition its Microsoft platform to the cloud. Understanding Dementia Wellington's constraints—including minimal budget and limited staff technical skills—Fusion5 leveraged its Microsoft Partner relationship and innovative thinking to execute a seamless transition to Office 365 within days. 

We are now fully migrated to the cloud. Not only has it simplified our operations significantly, but it has also saved us money. As a financially constrained charity, we can’t thank Fusion5 enough.

Anne Schumacher | CEO, Dementia Wellington.

Operational excellence and lasting impact  

Fusion5 received widespread praise from Dementia Wellington for their compassion, clear communication, and calm approach under pressure. By simplifying technical processes and providing personalised guidance, Fusion5 enabled the charity’s team to work effectively from home. 

Through migrating data from an outdated on-premise server to Office 365, Fusion5 not only significantly reduced operational costs but also ensured continuous, secure, and easy access to vital information—enhancing the quality of support Dementia Wellington offers to its community. 

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