Skip to Content Skip to Footer
Fusion5 New Zealand
    • Applications
    • Cloud Platforms
      • Cloud Platforms
      • Amazon Web Services (AWS)
      • Citrix
      • Microsoft Azure
      • Oracle Cloud Infrastructure
      • Resources
        • Resources
        • Cloud wars: AWS vs. Azure - who wins in cost management?
        • AWS Cloud Cost Optimisation eBook
        • Integrating FinOps with your cloud cost optimisation strategy
          See all resources
    • CRM
      • CRM
      • Dynamics 365 CRM
      • Dynamics 365 Customer Insights
      • Dynamics 365 Customer Service
      • Dynamics 365 Field Service
      • Dynamics 365 Sales
      • Resources
        • Resources
        • How your marketing communication can be enterprise quality
        • 6 data migration mistakes that will stop your CRM project in its tracks
        • Why do so many CRM implementations fail?
          See all resources
    • ERP
      • ERP
      • NetSuite
      • Dynamics 365 Business Central
      • Dynamics 365 Finance and Operations
      • JD Edwards
      • Resources
        • Resources
        • How do you choose the right ERP?
        • ERP upgrade powers Counties Energy
        • Why Project Governance Matters in ERP
          See all resources
    • HR & Payroll
      • HR & Payroll
      • Jemini
      • Jade Star
      • EmpowerHR
      • MYOB PayGlobal
      • MyWorkplace
      • TimeFiler
    • Planning and Analytics
      • Planning and Analytics
      • BlackLine
      • IBM
      • Insight Software
      • Workday Adaptive Planning
      • Resources
        • Resources
        • AFL Streamlines Reporting with Workday
        • Why Excel and ERP aren’t financial planning best friends. And what you can do about it
          See all resources
    • Service Management
      • Service Management
      • Ivanti
      • Xurrent
      • Resources
        • Resources
        • Shellharbour City Council empowers service management
        • Optimising service management with an integrated approach
        • Why your business needs an integrated Service Management platform
          See all resources
    • Services
    • Artificial Intelligence
    • Cloud
      • Cloud
      • Cloud Advisory
      • Cloud Engineering
      • Cloud Migration
      • Cloud Platforms
      • Resources
        • Resources
        • Dive deep into cost optimisation for your Azure environment with our comprehensive guide. 
        • Cloud wars: AWS vs. Azure - who wins in cost management?
        • Unlock your cloud's full potential: A guide to cost optimisation
          See all resources
    • Consultancy and Advisory
      • Consultancy and Advisory
      • Digital Transformation Consulting
      • Infrastructure
      • Programme Management
      • Organisational Change Management
      • Security
      • Resources
        • Resources
        • Why Project Governance Matters in ERP
        • When it comes to successful delivery, hybrid is the passport to success for most projects.
          See all resources
    • Customer Success Team
      • Customer Success Team
      • Help Desk
      • PartnerPlus
    • Data and Analytics
    • Infrastructure
      • Infrastructure
      • Server and Database Management
      • Virtual Workspaces
      • Resources
        • Resources
        • Dive deep into cost optimisation for your Azure environment with our comprehensive guide. 
        • Cloud wars: AWS vs. Azure - who wins in cost management?
        • Unlock your cloud's full potential: A guide to cost optimisation
          See all resources
    • Integration
    • Managed Services
      • Managed Services
      • Managed Cloud
      • Managed Help Desk
      • Managed Infrastructure
      • Managed Security
      • Resources
        • Resources
        • The future of Service Management: Is each department in your business ready?
        • Optimising service management with an integrated approach
        • Overcoming common service management challenges
          See all resources
    • Payroll
      • Payroll
      • Outsourced Payroll
      • Remediation as a Service
    • Security
      • Security
      • Endpoint Detection and Response
      • Governance, Risk & Compliance
      • Modern Work
      • Security Operations Centre
      • Resources
        • Resources
        • Cyber threats in 2024: A growing menace
        • Your guide to eliminating cyber threats
        • The rising tide of cyber threats: How prepared are you?
          See all resources
    • Industries
    • All industries
    • Agribusiness
    • Education
    • Financial Services
    • Manufacturing
    • Professional Services
    • Public Sector
    • Wholesale Distribution
    • Strategic Partners
    • Amazon Web Services (AWS)
    • Microsoft
      • Microsoft
      • Microsoft overview
      • Products
        • Products
        • Microsoft Azure
        • Microsoft Copilot
        • Dynamics 365 Customer Engagement (CRM)
        • Dynamics 365 Business Central
        • Dynamics 365 Finance and Operations (ERP)
      • Services
        • Services
        • Licensing
        • Modern Work
        • Premier Support
      • Industries
        • Industries
        • Construction
        • Education
        • Financial Services
        • Food and Beverage
        • Manufacturing
        • Not for Profit
        • Local Government
        • 3PL
      • Resources
        • Resources
        • HHG and Microsoft Copilot: AI efficiency with a human touch
        • Right-size your Dynamics 365 storage and licences before August 30, 2025
        • Adopting Microsoft Copilot
          See all resources
    • Oracle
      • Oracle
      • Oracle overview
      • Products
        • Products
        • NetSuite
        • JD Edwards
      • Resources
        • Resources
        • BLUNT Umbrellas unfolds sustainable technology strategy
        • Treasury Wine Estates - ERP project success story
        • NetSuite Video Testimonials
          See all resources
    • Partner Ecosystem
    • Explore
    • All insights & resources
    • Blogs
      • Blogs
      • AI in Law: A general counsel’s journey
      • Ask the experts: 10 business benefits of an integration-first strategy
      • Powering standout CX with Dynamics 365
        See all blogs
    • Case studies
      • Case studies
      • ERP upgrade powers Counties Energy
      • HHG and Microsoft Copilot: AI efficiency with a human touch
        See all case studies
    • Events
      • Events
      • Go beyond human limits: Activate the new workforce
        See all events
    • News
      • News
      • Fusion5 achieves Inner Circle Partner status for 9th year
      • Fusion5 strengthens NetSuite services with Applejack
      • Fusion5 acquires APAC Shopify Premier Partner
        See all news
    • Resources
      • Resources
      • Build AI on trusted data eBook
      • Avoiding digital transformation failure: A practical guide for CIOs
      • AWS Cloud Cost Optimisation eBook
        See all resources
Contact Us

Five myths about Microsoft Dynamics 365 you need to ignore

Microsoft Blogs Customer Relationship Management
  • Microsoft
  • Products
    • Dynamics 365 Customer Engagement (CRM)
    • Dynamics 365 Finance & Operations (ERP)
    • Dynamics 365 Business Central
    • Microsoft Azure
    • Microsoft Copilot
  • Industries
    • Construction
    • Education
    • Financial Services
    • Manufacturing
    • Food and Beverage
    • Not for Profit
    • Local Government
    • 3PL
  • Services
    • Licensing
    • Premier Support
  • Resources
    • Resources
    • Blogs
    • Case Studies
    • Events

Did you hear it on the grapevine?

It’s sad, but true. Competitors' assertations about your product vs their product can take root and flourish all too quickly. But before myth gets confused with reality, here are some of the sour grape rumours you may have heard about Dynamics 365 — and the facts.

1) Dynamics 365 is hard to customise and configure.

Yeah, nah! The Dynamics 365 interface is standardised across all the business applications/power platform, so the form design is consistent with all of your other Microsoft solutions. Even better, the interface takes a ‘no code-low code’ approach which allows even your non-technical resources to customise and configure the platform.

Additionally, the ongoing training (including free certification and app development short courses), support, and a wealth of online resources can help your employees build their knowledge base and become experts in their field.

2) Dynamics 365 isn’t user-friendly.

Oh really? Microsoft users have a high level of user familiarity and comfort with the solutions they use with ease - day in, day out. So, when it comes to using Dynamics 365, it’s intuitive.

All Dynamics 365 user, license management and sign-on is through the existing Office 365 portal. And you can interact with the Dynamics 365 platform with the tools you use every day in Office 365, via Microsoft Teams, or Microsoft Outlook.

3) Dynamics 365 isn’t a premium service.

Ha! When it comes to a premium service, Dynamics 365 can more than hold its own, if not shine quite a bit brighter.

Unlike solutions like Salesforce.com, Dynamics 365 is natively connected with Office 365 and Azure, so it offers extensive functionality without the need to invest in expensive integrations. And it’s also significantly more affordable and provides more licensing flexibility.

4) Dynamics 365 doesn’t have strong industry experience.

Says who? There is a ready-to-use range of industry accelerators for Dynamics 365. And when you work with a partner like Fusion5, you can rely on our considerable depth of experience in the Manufacturing, Financial Services, Professional Services, Construction, Sports and Memberships and Education sectors to deliver a successful outcome.

5) Dynamics 365 isn’t part of the other Microsoft product suites.

You reckon? Dynamics 365 and all Microsoft’s other product suites sit on the common data service (now known as the Dataverse). And just sayin’, but this is something Salesforce.com can’t offer.

If you were feeling confused and blue, we hope we’ve picked apart the rumours for you (ok, that line wouldn’t make Marvin Gaye proud).  

For more information on whether a Dynamics 365 Solution is right for you, contact us using the form below to chat with a consultant or book a demonstration. 

Great outcomes start with great conversations.

Let's talk.

Great outcomes start with great conversations

Let's chat

  1. Home
  2. Microsoft
  3. Blogs
  4. 5 myths about Microsoft Dynamics 365 you need to ignore

Fusion5

  • Contact Us
  • About Us
  • Our People
  • Careers
  • Infusion
  • Marketplace
  • Submit an RFP

New Zealand Offices

  • Wellington (04) 473 4552
  • Auckland (09) 379 0525
  • Christchurch (03) 943 4369
  • Dunedin (03) 474 1819
  • English (Australia) Visit Fusion5 Australia

Our Partners

  • Microsoft
  • NetSuite
  • JD Edwards
  • IBM
  • Workday Adaptive Planning
  • Amazon Web Services AWS
  • Fusion5 New Zealand
  • Privacy Policy
  • Privacy Settings
  • Whistleblower Policy
  • © 2025 Fusion5 Limited
  • Consultant Login
Chat with Bernie
Hello, you’re speaking with Bernie!
Bernie ×