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Microsoft

Achieve operational excellence with Dynamics 365

Chat to a Dynamics 365 expert

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Dynamics 365 is a powerful portfolio of applications that bring CRM and ERP together to deliver operational excellence and exceptional customer experiences.

Working with businesses to deliver the outcomes they value is the Fusion5 sweet spot.  With Dynamics 365 there are a huge range of options, from an end-to-end business applications suite including CRM & ERP, to point solution applications that address the business need giving you the biggest headache right now!

No matter where you choose to get onboard your Microsoft journey, we have the proven expertise (and a continuously growing number of happy customers!) to work with you and implement the right solution for your business, your staff, and your customers.

From existing Enterprise Resource Planning (ERP) products such as Dynamics AX or the traditional Customer Engagement solution Dynamics CRM, right through to the next generation Dynamics 365 – a holistic business application integrating ERP & CRM with your wider IT & Social architecture – Fusion5 has the expertise to support and guide your organisation on its successful digital transformation journey.

 

Leave fiddly manual processes in the past

Whether you’re stuck in spreadsheets or a legacy system, it’s time to get your life back by automating those manual processes. Boost productivity (not to mention workplace satisfaction) by letting the tech do all the heavy lifting for you.

Make collaboration second nature

If streamlined collaboration in your business simply doesn’t exist, it’s time to say goodbye to information silos and lengthy email threads. The future is one unified platform for all parts of your organisation. The result? Easy collaboration your staff will want to take part in and one source of truth you can actually trust.

Reduce overheads with ease

Managing subscriptions and licenses for multiple systems are a pain to keep track of and can cost an arm & a leg, not to mention the time it takes to figure out if “anyone is actually still using this?” Make licensing a breeze with one easy to manage (and pay for) system — and that’s before we even mention the ROI.

Say goodbye to frustrating disparate data

Remove the confusion of data that just doesn’t match and the time-wasting task of amending your important reports. The power of cloud-based software means you can access your data sources anywhere, anytime, and even drive better outcomes with continuous insights.

Stay on your A-game

Stay ahead of the curve and on the cusp of innovation when making important business decisions. With automated processes and up-to-date data you can trust, you’ll be able to make proactive decisions for the future of your business and get back on your A-game!

Sleep easy with secure data

Dynamics 365 takes data seriously, so you don’t have to. Security and compliance are at the forefront of businesses nowadays, so you can sleep easy knowing Dynamics 365 was built with security at its core to keep even your most sensitive data safe.

 

Explore Dynamics 365 CRM

Legacy Customer Relationship Management has been replaced in Dynamics 365 Customer Engagement, which includes the complementary applications of Sales, Marketing, and Service. 

Microsoft Dynamics 365 Sales

Optimise your entire sales processes and take control of your sales outcomes with full visibility of your pipeline and performance.

Read more
Learn More

Create "wow" experiences with Dynamics 365 Customer Insights

Dynamics 365 Customer Insights enables a connected customer experience across your sales, marketing, and service teams by uniting data and AI. 

Read more
Learn More

Transform customer support with D365 Customer Service

Deliver fast, intelligent, and personalised support with Dynamics 365 Customer Service. Delight customers, empower agents, and drive long-term loyalty.

Read more
Learn More

Microsoft Dynamics 365 Field Service

Transform field service with predictive maintenance, smarter scheduling, and empowered technicians using Dynamics 365 Field Service.

Read more
Learn More

Explore Dynamics 365 ERP

Dynamics 365 ERP solutions integrate your finance function and critical business operations (such as supply chain, operations, reporting, and manufacturing) in such a way that you are primed for growth, able to craft better opportunities for customer engagement, as well as boost employee performance.

Microsoft Dynamics 365 Finance

Dynamics 365 Finance is a commonly implemented Dynamics 365 ERP module which will help you increase efficiency by automating repetitive processes.

Read more
Learn More

Streamline Your Supply Chain with Dynamics 365

Stay ahead of disruption with Dynamics 365 Supply Chain Management—boost productivity, visibility, and planning with Fusion5’s award-winning support.

Read more
Learn More

Microsoft Dynamics 365 Human Resources

With Microsoft Dynamics 365 Human Resources, you'll not only get the right people on board more quickly, you'll set them up for success from day one.

Read more
Learn More

Microsoft Dynamics 365 Business Central

Innovate and modernise your small to medium business with Microsoft Dynamics 365 Business Central.

Read more
Learn More

Why partner with Fusion5 for your Microsoft project?

Microsoft Cloud Microsoft Digital & App Innovation Microsoft Infrastructure & Azure Microsoft Modern Work Microsoft Security

Fusion5 has a proven track record of delivering Microsoft Dynamics solutions that offer the ability to personalise your approach to enterprise resource planning with business apps that are built on Azure and tightly integrated with Office 365 and the Microsoft Power Platform.

As a member of the Microsoft Dynamics Inner Circle, and a Microsoft partner, Fusion5 are recognised as being an expert and trusted pair of hands for your implementation. In addition, Fusion5 offers advance access to product updates, licensing changes, and the ability to take our customers’ feedback to the source of Microsoft innovation, to help bring solutions that really make a difference to our clients.

With the wide range of Microsoft Awards Fusion5 holds recognising our unrelenting commitment to delivering great outcomes for our customers, you can feel confident that your business' Microsoft project is in safe hands.


What does the total Microsoft Dynamics 365 ecosystem contain?

 

 

Power up your Microsoft machine to really impress your customers, and amp up your employee performance.

Health Checks

Identify your most pressing areas of risk, and your ‘quickest wins’ with Fusion5 Microsoft Health Checks.

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Learn More

Work smarter, every day, in every way, with Microsoft 365

Are you ready to transform your workplace? Microsoft 365 brings together business apps like Word, Excel, and PowerPoint with powerful cloud services, device management, storage, email, online calling and collaboration, and advanced security. So, you’ll get more done, together. 

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Learn More

Microsoft Premier Support

Premier Support is designed to meet your complex support needs, giving you end-to-end managed support across the full Microsoft platform.

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Learn More

Microsoft Copilot for Dynamics 365

Learn more about how Copilot for Dynamics 365 can help you do more, better and faster than ever before.

Learn more about Copilot

18 Results

Transform customer support with D365 Customer Service

Deliver fast, intelligent, and personalised support with Dynamics 365 Customer Service. Delight customers, empower agents, and drive long-term loyalty.

Case Study

ERP upgrade powers Counties Energy

Counties Energy upgraded to Microsoft Dynamics 365 Business Central, modernising its ERP, streamlining operations, and preparing for future cloud adoption. 

Learn more
Blog

How poor visibility slows manufacturing operations

Manual tools and disconnected systems make it hard to see what's really happening on the floor. From missed output targets to inventory issues, the cost of poor visibility is real. A smart ERP system gives manufacturers the end-to-end clarity they need to streamline operations, align teams, and meet customer demand with precision. 

Learn more
Resource

5 signs your business needs a smarter, connected ERP system

Struggling with slow decisions, siloed teams, or outdated tools? Learn the 5 signs your systems are holding you back — and how smarter ERP can move you forward. 

Learn more

Focus on your business growth with Microsoft Dynamics 365 Business Central

Book your tailored demo to unlock Microsoft Business Central potential for your business.

Learn more

Boost productivity with Microsoft Dynamics 365 Finance & Operations

Deep dive into Microsoft Dynamics ERP features. Book your tailored demonstration.

Learn more

Streamline Your Supply Chain with Dynamics 365

Stay ahead of disruption with Dynamics 365 Supply Chain Management—boost productivity, visibility, and planning with Fusion5’s award-winning support.

Learn more

Microsoft Dynamics 365 Human Resources

With Microsoft Dynamics 365 Human Resources, you'll not only get the right people on board more quickly, you'll set them up for success from day one.

Learn more

Microsoft Dynamics 365 Finance

Dynamics 365 Finance is a commonly implemented Dynamics 365 ERP module which will help you increase efficiency by automating repetitive processes.

Learn more

FO rapid start

Are you ready to move your on-premises AX or Dynamics 365 Finance and Operations solution to the Cloud?

Learn more

Microsoft Dynamics 365 Commerce (B2C)

Create seamless, data-driven shopping experiences across in-store and digital. Maximise efficiency, drive loyalty, and increase sales.

Learn more

Microsoft Dynamics 365 Project Service Automation

Streamline project management with resource planning, collaboration tools, and financial tracking to ensure successful delivery.

Learn more

Microsoft Dynamics 365 Field Service

Transform field service with predictive maintenance, smarter scheduling, and empowered technicians using Dynamics 365 Field Service.

Learn more

Create "wow" experiences with Dynamics 365 Customer Insights

Dynamics 365 Customer Insights enables a connected customer experience across your sales, marketing, and service teams by uniting data and AI. 

Learn more

Microsoft Dynamics 365 Sales

Optimise your entire sales processes and take control of your sales outcomes with full visibility of your pipeline and performance.

Learn more

Microsoft Dynamics 365 Finance & Operations (ERP)

Gain real-time financial clarity and automate operations with Dynamics 365 F&O — expertly delivered by trusted partner Fusion5.

Learn more

Microsoft Dynamics 365 Customer Engagement (CRM)

Automate sales and marketing, boost productivity, and delight customers with real-time data, workflows, and insights from Dynamics 365 CRM.

Learn more

Microsoft Dynamics 365 ERP

Learn more

Great outcomes start with great conversations

Let's talk.

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