From rolling out new modules or business processes, to proactive maintenance and training, or simply dedicated support for mission-critical applications, the Fusion5 Customer Success Team, backed by our access to NetSuite Partner Support, is here for you.
Enabling your success through:
- A dedicated Service Delivery Manager
- Access to support escalation to NetSuite
- Management of escalation to NetSuite on your behalf
- Prioritised issue management and resolution
- Highly skilled team of NetSuite consultants and developers across Australia and New Zealand
- Proactive engagement and offerings to help you stay ahead of updates, on top of your environment and running smoothly
How it works
Fusion5 and NetSuite
- Fusion5 will resolve logged calls, where possible, within our in-house Customer Success Team
- We will escalate issues where necessary, on your behalf, to NetSuite Support
- Fusion5 will manage the issue directly, receiving priority attention to speed issue resolution and get you operating again
To find out more about how Fusion5 and NetSuite Premier Support can benefit your business, contact our Customer Success Team today!
Great outcomes start with great conversations.
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