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Insights & Resources

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472 Results
Resource

Business Service Package - ESM 4me

Find out how streamlining service delivery at Fusion5 has improved reporting, efficiency, and user-experience, and decreased delays and errors.

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Resource

Do more with less, unleash the power of Enterprise Service Management.

Unleash the power of Enterprise Service Management to drive business efficiency in challenging times In challenging times, the pressure goes on, even more than usual, to do MORE with LESS. 

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Blog

Why your business needs an integrated Service Management platform

Join Ed Zarzour and industry heavyweight Stefan Hulls from Xurrent as they provide clarity around the changing decision criteria that organisations are factoring when looking to replace their ITSM platforms and embrace modern ESM best practices.

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Blog

Overcoming common service management challenges

Discover how to overcome common service management challenges and streamline operations with Xurrent’s integrated platform. Learn more in our latest blog.

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Blog

Unified Experience

The differences between a unified and disjointed HR experience for an employee.

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Case Study

Penrith Council moves EmpowerHR to the Cloud

Penrith Council migrated EmpowerHR to Fusion5’s Cloud5 platform, unlocking secure, flexible payroll and HR management while cutting costs and boosting agility.

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Blog

Translating the technobabble: Cybersecurity glossary

Explore the top cybersecurity threats, from malware to insider attacks, and learn how to defend your business. Stay informed and secure in the digital world.

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Blog

ITSM Challenges: Past vs Present

Discover how ITSM has evolved with hybrid work, AI, and ESM, addressing modern challenges in delivering seamless IT and employee experiences.

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Blog

The case for sales mobility: If you’re not on-site, are you out-of-mind?

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Case Study

Shellharbour City Council empowers service management

Shellharbour City Council empowers remote service delivery and streamlines IT operations with Xurrent, achieving visibility, automation, and real-time reporting.

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Case Study

ZEISS Boosts Service with Ivanti Solution

By moving to Ivanti, ZEISS Australasia improved service workflows, increased data visibility, and scaled operations without growing headcount.

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Case Study

University of Auckland transforms service with Oracle

The University of Auckland enhances student service and reduces costs with Oracle Service Cloud, boosting efficiency and engagement through multi-channel support.

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Case Study

Te Papa streamlines rostering with Jade Star

Te Papa (New Zealands National Museum) reduced costs and mitigated risk by adopting Jade Star Rostering, improving payroll accuracy, award interpretation, and overall efficiency.

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Case Study

Tenon Adopts PayGlobal for H&S

Tenon upgraded to PayGlobal H&S for faster, easier reporting, quick user adoption, and streamlined safety processes across their Taupo operations.

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Case Study

Relishing the pay-off when EmpowerHR goes to work

Service to Youth Council (SYC) is a community organisation centred on employment, training and youth services. Learn how we helped their business.

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Case Study

Scott Park Group Empowers HR with Tech

With EmpowerHR, Scott Park Group consolidated payroll, enabled self-service, and laid the foundation for future HR automation and analytics.

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Case Study

Ravensdown speeds up AP with ApprovalPlus

Ravensdown centralises and streamlines AP processes using ApprovalPlus, boosting visibility, accuracy, and cost efficiency across the business.

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Case Study

Sanofi gains efficiency with RFgen

Sanofi Consumer Healthcare enhances warehouse productivity, stock control, and space utilisation with RFgen’s mobile inventory solution.

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